Refund policy

Return & Refund Policy

We are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied, please review our return and refund policy below:

Returns
You have 30 days from the date of receipt to return any item. To be eligible for a return, the item must be in its original condition—unworn, unused, and in its original packaging. To initiate a return, please contact us at harsh.kumar@shopify.com.

Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect, please contact us immediately at harsh.kumar@shopify.com so we can assist you in resolving the issue.

Non-Returnable Items
Certain items are non-returnable, including personalized products, beauty items, sale items, and gift cards. If you have any concerns regarding the return eligibility of an item, please contact us for clarification.

Exchanges
To exchange an item, please return the original item and make a new purchase for the desired item. This ensures you receive the correct product promptly.

Refunds
Once we receive your return, we will inspect the item and notify you of the refund status. If your return is approved, a refund will be processed to your original payment method within 10 business days.

Lost or Late Deliveries
If your order is delayed or lost in transit, you may apply for a refund. Additionally, if your order does not arrive by the expected delivery date, you will receive a coupon code as compensation.

Price Adjustment
If the price of an item decreases within 30 days of your purchase, we will refund the difference to your original payment method.

Transparency
We believe in full transparency with our customers. If there are any issues with your order, delays, or complications, we will inform you promptly and provide clear updates throughout the process.

Privacy
We value your privacy and are committed to protecting your personal information. We will never share your details with third parties without your consent.